Ritchie Home Solutions LLC – DBA – Ritchie Refrigeration

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Company name: Ritchie Home Solutions LLC – DBA – Ritchie Refrigeration

Type of Business: RESIDENTIAL,LLC,AIR CONDITIONING,REFRIGERATION

Address:
Attn: Stephen John Ritchie

20802 N 39th Dr

Glendale, Arizona

ZIP Code: 85308-4612

Phone number: (623) 302-4533

Contact name: Stephen John Ritchie

Contact email: ritchierefrigeratio@gmail.com

About Ritchie Home Solutions LLC – DBA – Ritchie Refrigeration:

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2 thoughts on “Ritchie Home Solutions LLC – DBA – Ritchie Refrigeration”

  1. Mr. Ritchie came to my home to examine the broken A/C unit. He was rude and disrespectful. He took a part out of the unit and threw it. When we expressed the urgency of the situation due to an elderly person living in the home, his reply was, “I really don’t care.”
    I followed up with a phone call to ask how soon he felt he could make the repair and he was rude and condescending.
    I would not recommend him to anyone!
    Terrible experience and we have since hired a new company!

    1. Ms. Hansen,
      I feel obligated to respond to your comment as you posted it on the public site.
      To clarify the situation:
      – I have never met you in person. The house I went to for HVAC repair was your rental property through your warranty company. Your tenant showed the outdoor unit. I found the problem: the compressor was grounded. The hardstart was burnt up I pulled it off and showed it to your tenant and gave it to her. Your tenant told me that I need to fix it now because you said so. I explained what the procedure was because the home owner has a home warranty. The tenant told me she know nothing about that but it needs to be fixed now. You have a home warranty and to fix a compressor takes a few days. The part needs to be authorized by your warranty company. Also the compressor needs to be ordered. You Penny who I never meet called me the next day and demanded I put the compressor in that morning. I told you to call the warranty company. They will explain everything to you. It also was a weekend even if it was not a home warranty call. You were not getting a new compressor until Monday.

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